SENRA Axiom

Privacy Policy

Last updated: May 2026

Terms of Use

Introduction

This Privacy Policy describes how SENRA Axiom (“we”, “us”, “our”) collects, uses, stores, and shares personal and trading-related information when you use our website, applications, and related services (collectively, the “Services”). SENRA Axiom is operated from Canada.

This is starter legal copy prepared for founder and legal review. It does not claim that legal review has been completed or that the Services meet any specific regulatory or compliance standard.

Contact

For privacy questions or requests, contact us at support@senraaxiom.com. We are located in Canada.

Please include your account email and a clear description of your request so we can respond efficiently.

Information we collect

We collect information you provide, information generated when you use the Services, and information from integrations you enable. Categories may include:

  • Account and profile data — such as email address, authentication credentials managed by our identity provider, and preferences you set in the product.
  • Trading data and journal data — including trades you enter or import, timestamps, instruments, outcomes, notes, and rule or discipline settings you configure. This may include data derived from your activity in the Services.
  • Broker and import data — when you upload files, connect integrations, or import from supported sources, we process the contents needed to populate your journal (for example CSV columns, fills, or sync metadata). You should only import data you are entitled to use.
  • Billing data — limited billing and subscription status processed through our payment processor (see Payment processors). We do not store full payment card numbers on our servers.
  • Support and communications — messages you send us, attachments you provide for troubleshooting, and technical details we log to help resolve issues.
  • Research and proof materials — optional screenshots, descriptions, survey responses, or other materials you voluntarily share for product research, case studies, or proof-of-value. Do not include credentials or data you are not permitted to share.

Analytics and product telemetry

We use analytics and product telemetry to understand how the Services are used, to improve reliability and performance, and to prioritize features. This may include device or browser metadata, coarse usage events, error reports, and session diagnostics, collected in accordance with our configuration and the policies of our analytics or telemetry providers.

You may be able to limit certain tracking through your browser or device settings; limitations depend on your environment and the tools we use.

How we use information

We use information to operate and improve the Services, authenticate users, process imports and integrations you request, enforce technical and account security, communicate about your account or support requests, analyze product usage in aggregate or pseudonymous form, and comply with applicable law.

SENRA Axiom is an execution review tool for recurring trading mistakes. Trade history supports audits and rule checks. We do not use your data to provide personalized trading recommendations, signals, price predictions, or financial advice.

Payment processors

Payments are processed by third-party payment processors (for example Stripe). Those processors receive information needed to complete transactions, such as billing contact details and payment method tokens. Their use of information is governed by their own terms and privacy policies. We encourage you to read those policies.

Sharing

We do not sell your personal information. We share information with service providers who help us host, secure, analyze, or operate the Services (for example cloud infrastructure, authentication, email delivery, analytics, and payment processing), subject to contractual protections appropriate to the service.

We may disclose information if required by law, legal process, or to protect the rights, safety, or integrity of users, the public, or the Services, in each case as permitted by applicable law.

Retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods can depend on the category of data, whether your account is active, and legal requirements in Canada or elsewhere that apply to our operations.

If you ask us to delete your account or certain data, we will respond in line with applicable law and technical feasibility. Some information may remain in backups for a limited period, or be retained where we have a legitimate need or legal obligation to keep it.

Security

We implement reasonable technical and organizational measures designed to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to certain processing. You may also have the right to lodge a complaint with a supervisory authority where applicable law provides for that.

To exercise rights or ask questions, contact us at support@senraaxiom.com. We may need to verify your identity before fulfilling a request.

Location of processing

We operate from Canada. Our service providers may process information in other countries. Where information is transferred across borders, we take steps we consider appropriate under the circumstances, subject to applicable law.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we post a new version. Continued use of the Services after changes become effective constitutes your acknowledgment of the updated policy, except where applicable law requires a different approach.